Warranty

MON CARBONE has engaged in designing Carbon Fiber products with talents from different fields of expertise around the world. We have designed and enforced extensive quality assurance procedures from the initial designing stages through to the final manufacturing process to ensure the highest quality product.

iPhone Cases and Carbon Fiber Lifestyle Products

MON CARBONE offers a one (1) month limited warranty for our Apple phone cases and lifestyle products against manufacturing defects from the date of original purchase (“Warranty Period”). This limited warranty applies only to damages caused by defects under normal use and excludes damages resulting from human error, misuse, accidents, or external factors. Cosmetic imperfections such as minor surface scratches are not covered under this warranty.

Carbon Fiber Luggage

5-YEAR MANUFACTURER WARRANTY ON YOUR MON CARBONE LUGGAGE PRODUCT UPON REGISTERING ONLINE. Warranty starts from date of product purchase (warranty period), in accordance with the conditions below upon activation through online registration.

MON CARBONE provides this warranty against defects related to materials and workmanship applies for the original item purchased. This warranty covers manufacturing defects that impairs luggage functionality related to shell, wheels, handles and lock. This warranty does not cover incidental and consequential damage from external forces, flights or transfer damage, normal wear and tear including abrasion, scratches, scuffs, dents, or liquid spill (please observe luggage care Instructions within User Manual).

In case of repair, replacement part comes with one (1) year warranty for manufacturing defects. In case of luggage exchange, the new product comes with two (2) year limited warranty. MON CARBONE reserves the right to review and determine whether the defect is covered by warranty. In cases where warranty does not apply, MON CARBONE will provide an estimate of any repair and shipping costs that may incur.

To claim warranty, contact MON CARBONE customer service or authorized MON CARBONE Service Center with warranty registration information and original proof of purchase (If proof of purchase date cannot be determined, warranty period will be valid from date of product manufacture).